MBS: Insourcing or Outsourcing offer great advantages when industrial operations must be reorganised

In a world where margins are more and more under pressure because of increasing competition, and where the life cycles of products and services become ever shorter, the entrepreneur would preferably spend his time and energy to his core activities. Economic developments may also lead to a situation where a workforce of 250 at a distribution centre cannot handle all the work one day, and will twiddle their thumbs the next day. With all expenses involved.

But insourcing and outsourcing can offer great advantages when industrial operations must be reorganised, capital must be made available or company risks must be decreased.

Insourcing: you keep more grip on your operation than with outsourcing. You decide the procedures and conditions for the execution and you are ultimately responsible for the system and the processes. We take care of the activities and the related management. Some clients like the control that this gives, for instance, when a customer contact centre is subcontracted. This is why insourcing services usually work in-house.

With outsourcing, Manpower Business Solutions will be the process owner. Our role is to be a very committed, but independent service provider. We will also be responsible for your results.

Transferring business activities needs careful consideration. Serious interests are at stake and the continuity of your business processes must be safeguarded. That is why Manpower Business Solutions pays attention to every phase in the insourcing and outsourcing procedure. There are frequent consultations between our business analysts and your staff, and before starting a new phase we ensure that all those involved are on the same wavelength.

3 phases of insourcing or outsourcing


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In-/Outsourcing Value Chain Partnership Project Model Benefits
It is understandable that an increasing number of enterprises opt for outsourcing the responsibility for labour-intensive processes, like helpdesk activities, handling guarantee claims, repairing products and providing after-sales services by telephone.
In a world where margins are more and more under pressure because of increasing competition, and where the life cycles of products and services become ever shorter, the entrepreneur would preferably spend his time and energy to his core activities. Economic developments may also lead to a situation where a workforce of 250 at a distribution centre cannot handle all the work one day, and will twiddle their thumbs the next day. With all expenses involved. But insourcing and outsourcing can offer great advantages when industrial operations must be reorganised, capital must be made available or company risks must be decreased. Insourcing: you keep more grip on your operation than with outsourcing. You decide the procedures and conditions for the execution and you are ultimately responsible for the system and the processes. We take care of the activities and the related management. Some clients like the control that this gives, for instance, when a customer contact centre is subcontracted. This is why insourcing services usually work in-house. With outsourcing, Manpower Business Solutions will be the process owner. Our role is to be a very committed, but independent service provider. We will also be responsible for your results. Transferring business activities needs careful consideration. Serious interests are at stake and the continuity of your business processes must be safeguarded. That is why Manpower Business Solutions pays attention to every phase in the insourcing and outsourcing procedure. There are frequent consultations between our business analysts and your staff, and before starting a new phase we ensure that all those involved are on the same wavelength.